Shipping Policy
Shipping Policy
At Brewwa, we aim to make receiving your order simple and reliable. Please review the information below for details about processing, shipping, tracking, and delivery.
Order Processing
Orders are typically processed within 3 business days after your order is placed. Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information when available.
Shipping Times
We currently ship to customers within the United States.
Estimated delivery after processing:
United States: 3-7 buisness days
Delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, address issues, or other circumstances outside of Brewwa's control may affect delivery times.
Shipping Costs
Free standard shipping is available on U.S. orders [if this is your actual offer].
Any applicable shipping charges will be clearly displayed at checkout before payment.
Tracking Your Order
Once tracking information becomes available, it will be sent to the email address provided during checkout. Please allow time for the carrier to update the tracking information after shipment.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, please contact us as soon as possible.
Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.
Lost, Delayed, or Damaged Packages
If your tracking information shows unusual delays, your package arrives damaged, or you believe your shipment has been lost, please contact us at support@brewwa.com with your order number and relevant details.
We will review the situation and assist you with the appropriate next steps.
Multiple Packages
In some cases, items within the same order may be shipped separately. If this occurs, you may receive multiple tracking numbers and packages at different times.
Contact Us
For questions regarding your shipment or order, contact:
Brewwa Customer Support
support@brewwa.com